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SHIPPING & RETURNING
Shipping Policy
At UFINEfitness, we aim to provide a smooth and reliable shopping experience. Below are the details of our shipping policy:
Shipping Destinations:
We currently ship to the United States and the following major European countries: Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Denmark, Finland, Ireland, Poland, Czech Republic, Portugal, Greece, Hungary, Slovakia, Slovenia, Romania, Bulgaria, Croatia, Estonia, Latvia, Lithuania, and Luxembourg.
Free Shipping:
Free standard shipping is available on orders over $69 (United States) or €79 (Europe).
Standard Shipping:
Orders below the free shipping threshold are subject to a flat shipping fee of $9.99 (United States) or €12.99 (Europe) per order.
Processing Time:
Orders are processed within 1–3 business days before shipment.
Delivery Time:
Orders typically arrive within 10–18 business days from the date of processing, depending on the destination.
Tracking Information:
Once your order has shipped, a tracking number will be sent to your email to allow you to monitor the shipment’s progress.
Additional Notes:
Delivery times may vary due to customs clearance, local carrier operations, or other unforeseen factors.
Return Policy
We want you to be completely satisfied with your UFINEfitness purchase. If you're not happy with your order, you may return it under the following conditions:
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Return Period: You can request a return within 30 days of receiving your order.
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Condition: Items must be unworn, unwashed, and in their original packaging with tags attached.
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Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Refunds: Once your return is received and inspected, refunds will be processed within 5-7 business days to your original payment method.
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Exchanges: At this time, we do not offer direct exchanges. If you need a different size or color, please return your item for a refund and place a new order.
For further assistance, feel free to contact our customer service team at [support@ufinefitness.com]. We’re here to help!